Frequently Asked Questions
Everything you need to know about your Solaray® fashion experience.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
How do I return or exchange an item?
Solaray® offers a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return via our online portal.
Are your materials sustainably sourced?
Yes, we prioritize ethical fashion by using organic cotton, recycled fibers, and eco-friendly dyes in all our signature collections.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.